Effective Date: 29/09/2024
The Healing Hands (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with us, including booking our mobile massage services in Chennai through our website, phone, or other communication channels.
1. Information We Collect
We collect personal information from you to provide and enhance our services. The types of information we may collect include:
- Personal Identification Information: Name, contact number, email address, and address for service location (home, hotel, or office).
2. How We Use Your Information
The information we collect is used for the following purposes:
- Service Delivery: To schedule and provide mobile massage services at your location.
- Personalization: To customize the massage therapy sessions based on your individual preferences and needs.
- Communication: To contact you regarding your appointments, provide updates, or respond to any inquiries or requests.
- Improvement of Services: To analyze customer feedback and usage data to enhance our offerings.
- Legal Compliance: To comply with applicable laws, regulations, or legal processes.
3. How We Share Your Information
We do not sell, rent, or share your personal information with third parties, except in the following cases:
- Legal Requirements: If required by law or to protect our legal rights, we may disclose information in response to a court order, government request, or other legal processes.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
5. Your Rights and Choices
You have the right to:
- Access Your Information: Request a copy of the personal data we hold about you.
- Update or Correct Information: Request corrections or updates to your personal data if it is inaccurate or incomplete.
- Opt-Out: You may choose to opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in our emails or contacting us directly.
- Request Deletion: You may request the deletion of your personal data, subject to certain legal or regulatory obligations.
6. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the “Effective Date” at the top of this policy will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
The Healing Hands
Email: info@thehealinghands.in
Phone: 9361405360
Address: 172, Arcot Rd, Ottagapalayam, Kannika Puram, Vadapalani, Chennai, Tamil Nadu 600026